The Large Commercial Team have been getting multiple calls on the cooling/compressors not energizing when initiating the Service Test Cooling modes. In most of these cases there are no diagnostic present and the unit is configured as a VVDA system (Multi Zone VAV). When the unit is configured for VVDA the "6 Minute VAV Box Timeout Request" is active even in Cooling Mode (this is new with Symbio 700...with Reliatel Controlled units the 6 Minute timeout was only active for Heat). So as long as there are no diagnostics that would specifically inhibit/disable the Cooling functions the compressors should energize after ~6 minutes. See the snip below of the Application Guide for Voyager 3 with Symbio controls.
Voyager 3 w/Symbio 700 Controls Application Guide
WARNING:
Information in this article is intended for use by individuals possessing adequate backgrounds of electrical and mechanical experience and who comply with all federal, state, and local laws, rules, orders, or regulations related to the installation, service, or repair of a heating or central air conditioning product. Any attempt to install, service, or repair a heating or central air conditioning product may result in personal injury and/or property damage. The manufacturer or seller cannot be responsible for the interpretation of the information contained herein, nor can it assume any liability in connection with its use.