Question:
How/who to contact to submit a request for Field Modifications?
Resolution:
Modification request in Zendesk
NOTE: Enter as a "field Conversion" NOT "ordering error".
Submit a request – Trane Presale Support - Service Products
Modifications are available for All Commercial Equipment, with the exception of Light Commercial equipment smaller than 27.5T built in Clarksville or Any Residential Units. In those cases, contact Parts ID for those units.
NOTE: Terminal Products are included in the Field Modifications - Units Over 25 Tons ONLY - Add/Change An Option
Select Serial Number beginning with "H" for Fan Coil, Unitvent
Select Serial Number beginning with "Other" for Blower Coil