Issue:
I'm trying to connect to a Tracker, and my computer reports that the Comm1 port is locked out. I connected fine with Hyperterminal on the computer before, and now it doesn't work.
Resolution:
Problem:
I'm trying to connect to a Tracker, and my computer reports that the Comm1 port is locked out. I connected fine with Hyperterminal on the computer before, and now it doesn't work.
Solution:
He has a palm pilot that he syncs with. The palm pilot software captures the serial port. His software runs on startup. Had him remove the software from the start up file and reboot. Now it works fine. Hot sync PDA software is known to cause issues with our software.
Other Question/Problem/Cause Statements:
- I'm trying to connect to a Tracker, and my computer reports that the Comm1 port is locked out. I connected fine with Hyperterminal on the computer before, and now it doesn't work.
Facts:
- Tracer Summit (Windows)
- Tracker BMTK