Issue:
No backup files are listed for VariTrac CCP in restore
Resolution:
The VariTrac and Tracker software look for backup files in C:\Program Files\Trane\Light Commercial V12\Tracker\Backup. He had no files in this folder. They were all in C:\Program Files\Trane\Light Commercial V12\Tracker\Backup\Pre SP Backup. He copied the files from there into the Backup folder, and they appeared in the Restore list.
Notes:
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Changes:
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Other Question/Problem/Cause Statements:
- No back up files are listed for VariTrac CCP in restore
- where are backup files for CCP stored
Facts:
- VARITRAC III CENTRAL CONTROL PANEL (CCP)
- Tracker BMTK
- Tracker Software
- VariTrac III Central Control Panel (CCP)
- Varitrac Software
Original wave: wave22706
Document Identifier: DOC-91662
Document Identifier: 91662