Issue:
Tracker Stat 16 Crash when connected with HyperTerminal Tracker
Resolution:
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Tracker Stat 16 S 6.5
CRASH! PC = A698, page number = 02
No alarms or diagnostics
disconnected comm 3 link, no help
disconnected LCD board, no help
tried 2 different serial cables, no help
tried 2 different versions of HyperTerminal on one PC, no help
12 voyagers. One of which is in cooling but will not open economizer. Also goes in and out of occupancy mode. Second Voyager looses comm and then comes back.
Determine if flaky Voyagers can operate standalone by removing them from Tracker and connecting zone sensor to see if unit can cool properly on its own. Also may want to swap TCI to see if problem is related to bad comm board in Voyager
May need to replace Tracker with new Tracker,,
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Notes:
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Changes:
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Other Question/Problem/Cause Statements:
- Â Stat 16 version 6.2 displays a 'Crash, then PC=A698' error after connected with hyper terminal for 60 seconds.
Facts:
- TRACKER EMTK
- Tracker EMTK
Original wave: wave2754
Document Identifier: DOC-80342
Document Identifier: 80342