Issue:
Can we replace the internal modem on a Tracker BMTK?
Resolution:
No. The Tracker BMTK modem is not a service part. We do not sell a modem replacement board or recommend swapping them. All Tracker BMTK panels come with an internal modem installed. It is not possible to order a Tracker without a modem. It is not possible to order a modem without the Tracker. External modems have not been tested and are not supported.
Notes:
Â
Changes:
Â
Other Question/Problem/Cause Statements:
- Can we replace the internal modem on a Tracker BMTK?
- Can I use an external modem with a Tracker BMTK?
- Can BMTK Tracker be ordered without a modem?
Facts:
- TRACKER BMTK
- Tracker BMTK
Â
Additional Technical Support Only Information
Â
Original wave: wave34136
Document Identifier: DOC-96543
Document Identifier: 96543
Â