In order to receive live factory Technical Support (click for overview) and associated troubleshooting documentation via email, we need to know a little about you, including your Name, Email address, and Phone number.
You can sign up and use the Help Center directly from your phone (or computer).
How to sign up
- Navigate to https://support.trane.com.
- Select the Contact Support button at the top of the page.
- Select Sign-Up beneath the form and follow the instructions to receive the account creation email.
- Follow the link found in the New Account email to set up your password.
You're now ready to start using the Trane Commercial HVAC Help Center, including live support for installation and startup of 3 to 25 ton RTUs (using the equipment serial number).