In order to receive live factory Technical Support (click here for overview) and associated troubleshooting documentation via email, we need to know a little bit about you, including your Name, Email Address and Phone Number.
You can sign up and use the Help Center directly from your phone (or your computer).
- Navigate to https://support.trane.com
- Select "Sign-in for Support" from the header of the landing page
- Select "Register: Non-Trane Email " and follow the instructions to initiate the account creation email
- Follow the link provided in the New Account email to set up your password
- You're all set to start using the Trane Commercial Help Center, including live support for installation and startup of 3 to 25 ton RTUs (using the equipment Serial Number)