Overview
Want quick access to the Help Center, without having to open your phone browser, select the address bar, and then type the address in?
Now you can add a shortcut to the Help Center to your phones home screen, for quick access.
The steps below will outline this process for both Android phones and iOS devices (iPhone and iPad).
Note: This article only covers Chrome on Android (and iOS) and Safari on iOS.
If you use a browser other than these you can still add a home screen shortcut, but you'll need to look the steps up for your specific browser yourself.
Android Guide | iPhone (iOS) Guide
Adding a home screen link to your Android phone
- Open Chrome on your phone and navigate to support.trane.com.
- Tap the three dots in the top right corner to open the browser menu.
- Tap Add to home screen from the menu.
- Tap Add on the Create shortcut modal. (You can change the link text here as well by tapping the existing text.
- Confirm that you want to add the shortcut to the home screen by clicking Add.
- The shortcut will appear on your home screen, like so.
Adding a home screen link to your iOS device.
This demo is done on an iPad, but the steps are the same for an iPhone.
- Open Safari on your phone and navigate to support.trane.com.
- Tap the Share button in the top right corner to open the menu.
- Tap Add to Home Screen from the menu.
- Tap Add on the Create shortcut modal. (You can change the link text here as well by tapping the existing text and typing your desired name.)
- The shortcut will appear on your home screen, like so.