Issue:
Trane Creative Solutions (TCS) adds various modifications to Trane equipment. The features added are not always described in the standard IOM or electrical drawings. Technicians and equipment owners need a way to easily obtain copies of this literature.
Resolution:
For unit shipments after August 1, 2017, product literature including Control Drawings, High Voltage Drawings, and IOM's will be available in Model Number Lookup.
Please allow one week after unit shipment for documents to be available.
Follow the steps below to obtain copies of product literature:
1. Log into Comfort Site (https://www.comfortsite.com/ebiz/default.aspx)
2. Enter the unit serial number into the Model Number Lookup Field.
3. Scroll down to the Modifications section of the Model Number Lookup by Serial Number results page.
4. Within the Modifications table, you will find links to available literature for the equipment. A description of each item available for download is provided in the Job Name column. Select the Download button to the right to save the file to your computer.
5. If the literature is not available under the Modifications table, you don't have access to Comfort Site or if you have other questions related to a Creative Solutions modification/feature, please contact TCS support by phone at 844-99Trane (87263), option 1 for parts ID and literature or option 2 for technical support. Hours of operation are Mon-Fri 8am - 5pm EST. Requests may also be emailed to csttechsupport@trane.com
WARNING:
Information in this article is intended for use by individuals possessing adequate backgrounds of electrical and mechanical experience and who comply with all federal, state, and local laws, rules, orders, or regulations related to the installation, service, or repair of a heating or central air conditioning product. Any attempt to install, service, or repair a heating or central air conditioning product may result in personal injury and/or property damage. The manufacturer or seller cannot be responsible for the interpretation of the information contained herein, nor can it assume any liability in connection with its use.